Last Updated: April 27, 2026
This website, www.auyeesnc.com, and the AuyeeSnc brand are exclusively owned and operated by HK AUYEETEK INNOVATION TECHNOLOGY LIMITED (hereinafter referred to as "the Company," "we," "us," or "our").
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our site or make a purchase.
SECTION 1 - PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
SECTION 2 - DEVICE INFORMATION (AUTOMATIC COLLECTION)
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
SECTION 3 - ORDER INFORMATION (TRANSACTIONAL DATA)
Examples of Personal Information collected: name, billing address, shipping address, payment information (including encrypted credit card numbers), email address, and phone number.
- Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
- Source of collection: Collected directly from you during the checkout process.
SECTION 4 - CUSTOMER SUPPORT INFORMATION
Examples of Personal Information collected: order history, technical device data (for troubleshooting AI hearing aids), and communication transcripts (via email or chat).
- Purpose of collection: To provide professional technical support and resolve warranty claims.
- Source of collection: Collected directly from you via support@auyeesnc.com.
SECTION 5 - MINORS & AGE OF CONSENT
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. By using this site, you represent that you are at least the age of majority in your state or province of residence.
SECTION 6 - SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
- Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.
SECTION 7 - BEHAVIORAL ADVERTISING & MARKETING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using Google Analytics and tracking pixels.
SECTION 8 - USING PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
SECTION 9 - LAWFUL BASIS (GDPR COMPLIANCE)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your explicit consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations.
SECTION 10 - DATA RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
SECTION 11 - AUTOMATED DECISION-MAKING
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. However, Shopify uses limited automated decision-making to prevent fraud.
SECTION 12 - SELLING PERSONAL INFORMATION (CCPA)
Our Site does not "sell" Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA).
SECTION 13 - YOUR RIGHTS (GDPR/CCPA)
You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at support@auyeesnc.com.
SECTION 14 - COOKIES POLICY
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media cookies to optimize your experience.
SECTION 15 - LIST OF COOKIES USED
We use cookies such as _session_id, _shopify_visit, _shopify_uniq, cart, _secure_session_id, and storefront_digest. These allow us to remember your cart items and analyze traffic.
SECTION 16 - DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
SECTION 17 - SHOPIFY HOSTING & DATA STORAGE
Our store is hosted on Shopify Inc. They provide the secure infrastructure for our database. Your data is stored on a secure server behind a firewall.
SECTION 18 - PAYMENT SECURITY (PCI-DSS)
All direct payment gateways used by Auyeesnc adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (a joint effort of Visa, Mastercard, American Express, and Discover).
SECTION 19 - THIRD-PARTY LINKS & EXTERNAL SITES
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 20 - SSL ENCRYPTION & SSL CERTIFICATES
To protect your personal information, we use Secure Socket Layer technology (SSL) and store it with AES-256 encryption. We follow all industry best practices to ensure your data is never misused.
SECTION 21 - SMS MARKETING & NOTIFICATIONS
By subscribing to Auyeesnc text notifications, you agree to receive automated marketing text messages from us about our products and offers at the phone number provided. Consent is not a condition of purchase.
SECTION 22 - SOCIAL MEDIA TRACKING PIXELS (META & TIKTOK)
We use Meta Pixel, TikTok Pixel, and Google Tags to measure ad performance. These tools collect data on your behavior on our Site to show you relevant ads on social media platforms.
SECTION 23 - DISCLOSURE FOR LEGAL REASONS
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 24 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
SECTION 25 - CONTACT INFORMATION & PRIVACY OFFICER
For more information about our privacy practices, or if you would like to access, correct, or delete any personal information we have about you, please contact our Privacy Compliance Officer at: support@auyeesnc.com
For all formal inquiries and business-related matters, you may also reach us via the following official contact details:
- Brand Name: AuyeeSnc
- Company Name: HK AUYEETEK INNOVATION TECHNOLOGY LIMITED
- Address: Room 3, Unit P, 1/F, Kaiser Estate Phase 3, 9-11 Hok Yuen Street, Hung Hom, Kowloon, Hong Kong
- Email: support@auyeesnc.com