Last Updated: September 11, 2026
At AuyeeSnc, we are committed to delivering high-quality OTC hearing solutions to our customers worldwide via auyeesnc.com. We proudly offer FREE Worldwide Shipping on all orders.
This policy outlines our shipping and delivery procedures to ensure a transparent, reliable fulfillment experience.
1. Processing & Delivery Timelines
To ensure the highest quality, each order undergoes a professional inspection before dispatch.
| Country / Region | Processing Time | Transit Time | Estimated Delivery | Shipping Cost |
|---|---|---|---|---|
| Japan | 1-3 Days | 4-8 Days | 5-11 Days | FREE |
| Singapore | ||||
| India | ||||
| Philippines | ||||
| United States | 1-3 Days | 7-15 Days | 8-18 Days | |
| United Kingdom | ||||
| Germany | ||||
| France | ||||
| Italy | ||||
| Spain | ||||
| United Arab Emirates | ||||
| Netherlands | ||||
| Belgium | ||||
| Switzerland | ||||
| Austria | ||||
| Canada | ||||
| Australia | ||||
| New Zealand | ||||
| Denmark | ||||
| Sweden | ||||
| Norway | ||||
| Finland |
Note: Delivery timelines are estimated and may be subject to delays during peak holiday seasons, customs inspection, or severe weather conditions.
2. Order Tracking
Once your package is dispatched, you will receive a confirmation email containing a unique tracking ID. You can monitor your package’s journey in real-time on our Track Your Order page. Please allow 24–72 hours for tracking information to update.
3. Address Accuracy & Modifications
Please double-check your shipping address during checkout. Due to automated order processing:
- Address changes or order cancellations can only be accommodated within 24 hours of order placement, provided the package has not been transferred to our shipping carrier.
- Please note that we cannot ship to P.O. Boxes, APO/FPO military addresses, or parcel lockers.
- If you discover an address error, please email support@auyeesnc.com immediately with your order number and updated address.
4. Lost, Stolen, or Undeliverable Packages
Auyeesnc is not liable for packages confirmed as "Delivered" by the carrier. If your tracking shows delivered but you haven't received it, please:
- Check with household members, neighbors, or your local building reception.
- Contact your local courier/postal service with your tracking number to verify exact delivery location coordinates.
- Contact our support team for assistance in submitting a official carrier investigation claim.
5. Customs, Duties, and Taxes
For international deliveries, orders are generally shipped duty-unpaid unless specified otherwise at checkout. AuyeeSnc is not responsible for local import duties, VAT, or customs fees imposed by your country's government agencies. All such fees are the responsibility of the recipient.
6. Customer Support Contact
- Customer Care Email: support@auyeesnc.com