Terms of Service

Last Updated: September 11, 2026

OVERVIEW

This website, www.auyeesnc.com, is operated by AuyeeSnc. Throughout the site, the terms “we”, “us” and “our” refer to AuyeeSnc.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 1 - MEDICAL DEVICE DISCLAIMER & FDA COMPLIANCE

  • OTC Hearing Aid Regulation: Our products are designed and manufactured in accordance with FDA (U.S. Food and Drug Administration) regulations for Over-the-Counter (OTC) hearing aids.
  • Non-Medical Advice: The content on auyeesnc.com is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
  • User Requirements: By purchasing, you represent that you are 18 years of age or older. If you experience sudden hearing loss, ear pain, or active discharge, please consult a physician immediately.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks via SSL and PCI-DSS compliant gateways.

SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS

We are not responsible if information made available on this site is not accurate or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our hearing aids and accessories are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 6 - PRODUCTS OR SERVICES 

  • Exclusivity: Certain products or services may be available exclusively online through the website.
  • Return & Exchange Policy: All purchases are subject to our official Return & Warranty Policy. Due to health and hygiene standards, products that have been opened or used are non-refundable. Verified manufacturing defects within the initial 45-day window are eligible for a one-time free replacement.
  • 1-Year Warranty & Repairs: Beyond 45 days, devices are covered under our 1-Year Limited Warranty, where quality issues are evaluated on a case-by-case basis for technical repair or component servicing.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases.

SECTION 8 - OPTIONAL THIRD-PARTY TOOLS

We may provide you with access to third-party tools (such as online hearing screening tests) which we neither monitor nor have any control over. Your use of these tools is entirely at your own risk.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to external websites not affiliated with us. We are not liable for any harm or damages related to third-party transactions.

SECTION 10 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us creative suggestions, reviews, or operational feedback, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those materials in any medium.

SECTION 11 - PERSONAL INFORMATION & PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy, which details our data security measures, cookie policies, and customer privacy protections.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and shipping transit times. We reserve the right to correct any errors and update information without prior notice.

SECTION 13 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, to submit false or misleading information, or to upload malicious code or viruses.

SECTION 14 - LIMITATION OF COVERAGE & USER DAMAGE

Our warranty and quality coverage apply strictly to non-user-inflicted defects. Physical breakage, user abuse, liquid submersion beyond rated limits, or unauthorized disassembly automatically void all coverage and repair guarantees.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Auyeesnc, our directors, or employees be liable for any injury, loss, or any direct/indirect damages arising from your use of the hearing aid devices.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AuyeeSnc from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful or void, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 18 - ENTIRE AGREEMENT

These Terms of Service and any policies (including Refund, Privacy, and Shipping Policies) posted by us on this site constitute the entire agreement between you and us.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with standard international commercial practices and applicable laws governing e-commerce operations.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 21 - CUSTOMER SUPPORT & CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: