Last Updated: April 27, 2026
OVERVIEW
This website, www.auyeesnc.com, is operated by HK AUYEETEK INNOVATION TECHNOLOGY LIMITED. Throughout the site, the brand name "AuyeeSnc" and the terms “we”, “us” and “our” refer to HK AUYEETEK INNOVATION TECHNOLOGY LIMITED.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. All business transactions on auyeesnc.com are legally processed by HK AUYEETEK INNOVATION TECHNOLOGY LIMITED.
SECTION 1 - MEDICAL DEVICE DISCLAIMER & FDA COMPLIANCE
- OTC Hearing Aid Regulation: Our products are designed and manufactured in accordance with FDA (U.S. Food and Drug Administration) regulations for Over-the-Counter (OTC) hearing aids.
- Non-Medical Advice: The content on auyeesnc.com is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
- User Requirements: By purchasing, you represent that you are 18 years of age or older. If you experience sudden hearing loss, ear pain, or active discharge, please consult a physician immediately.
SECTION 2 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
SECTION 3 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks via SSL and PCI-DSS compliant gateways.
SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS
We are not responsible if information made available on this site is not accurate or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.
SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our hearing aids and accessories are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice.
SECTION 6 - PRODUCTS OR SERVICES (HEARING AIDS)
- Online Exclusive: Certain products may be available exclusively online through the website.
- Return Policy: All hearing aid units are subject to our Return & Refund Policy, which includes a 45-Day Quality Guarantee. Please note that accessories are non-refundable.
- Quality Warranty: Main units are covered by a 1-Year Limited Warranty as detailed in our official Warranty Policy.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases.
SECTION 8 - OPTIONAL THIRD-PARTY TOOLS
We may provide you with access to third-party tools (such as online hearing screening tests) which we neither monitor nor have any control over. Your use of these tools is entirely at your own risk.
SECTION 9 - THIRD-PARTY LINKS
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for any harm or damages related to the purchase or use of goods or services made in connection with any third-party websites.
SECTION 10 - USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send creative ideas or product reviews, you agree that we may, at any time, without restriction, edit, copy, and distribute them in any medium.
SECTION 11 - PERSONAL INFORMATION & PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy, which details our use of cookies, SSL encryption, and social media tracking pixels.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or omissions relating to product descriptions, pricing, promotions, and shipping charges. We reserve the right to correct any errors without prior notice.
SECTION 13 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to submit false or misleading information.
SECTION 14 - WARRANTY POLICY & REPLACEMENTS
Our 45-Day Quality Guarantee provides free replacements for confirmed manufacturing defects. Please note that user-inflicted damage (physical breakage or water submersion) is not covered and will void all warranty claims.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Auyeesnc, our directors, or employees be liable for any injury, loss, or any direct/indirect damages arising from your use of the hearing aid devices.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless Auyeesnc from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.
SECTION 17 - SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful or void, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
SECTION 18 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service and any policies (including Refund, Privacy, and Shipping Policies) posted by us on this site constitute the entire agreement between you and us.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of California, United States.
SECTION 21 - COMPLIANCE WITH LOCAL REGULATIONS
It is the purchaser's responsibility to understand and comply with all local, state, and federal laws regarding the purchase and use of OTC hearing aids in their respective region.
SECTION 22 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
support@auyeesnc.com
For all formal inquiries and business-related matters, you may also reach us via the following official contact details:
- Brand Name: AuyeeSnc
- Company Name: HK AUYEETEK INNOVATION TECHNOLOGY LIMITED
- Address: Room 3, Unit P, 1/F, Kaiser Estate Phase 3, 9-11 Hok Yuen Street, Hung Hom, Kowloon, Hong Kong
- Phone: +86 18818687305
- Email: support@auyeesnc.com